How Do I Create My First Meeting Type?

Creating your first meeting type is an important step in getting started with ACE Meetings (second only to connecting your calendar).To create one, first travel to the Meeting Types screen, from the left-side menu. Once you’re there, you will see a new meeting button on the top-right side of the screen.

You will be prompted to select a meeting type available to your license plan.

Setting Up the Information of a New Meeting Type

In the first section of your meeting type, you will have to go through the basic information that everyone should know about your meeting. Here is what you will have to do:

Give your meeting a name;
Add an internal description (visible to your team)
Selecting a location or conferencing details
Adding a public description (visible to your audience)
Setting a custom link
Selecting a color meeting.

Let’s go through all the steps together!

1. Giving Your Meeting a Name

The first step in creating a meeting is giving your meeting type a name. Keep it short and sweet, but still descriptive. This way, your client would know the company they are booking a call with, and what this call will be about.

2. Giving Your Meeting an Internal Description

This section is for you and your team only. Make sure to only add crucial information here, that you need at first glance when you share the link. This will not be displayed to your client, so you can add any abbreviations you’re familiar with within your company.

3. Selecting a Location for Your Meeting

Here, you will have to choose between one of your connected calendars, through our official integrations, add the address of your office, or paste any third-party link you might enjoy using. Your client will see this information when they book a call and in the confirmation email they receive.

4. Giving Your Meeting a Public Description

This section is for your client. Here, you can add as much information as needed about the type of call, what people can expect from you, and how they should prepare. Anything you would like them to know before booking the meeting can go here.

5. Setting a Custom Link for Your Meeting

Just like your name, this part should still be short and sweet, but descriptive (and even easy to remember). Make sure you (and your clients) remember this link easily.

6. Selecting Your Meeting's Booking Page Language

This is the language in which your customers will see the booking page for this particular meeting type.

7. Setting Meeting Visibility

Here you can choose who can access the meeting link. The meeting type could be public or private.

8. Setting Your Meeting’s Colour

This section is for you and your team only. This is a visual way of distinguishing between all your meeting types.

Setting Up the Availability of a New Meeting Type

In the second section of your meeting type, you will have to go through the availability you want to give your meeting type. Here, you can answer the question: if my calendar was completely empty, when would I want people to book a call with me?

Here is what you will have to do:

Decide the date range of your meeting
Decide the length of your meeting
Add your available times and days
Set your meeting buffers, increments, and scheduling conditions

Let's go through them together!

1. Deciding the Date Range of Your Meeting

There are two main options in this section:

# days/weeks/months in the future, where the meeting will automatically become unavailable once this time passes.
Indefinitely into the future, which will keep the meeting available until you pause it or delete it.

2. Decide the Length of Your Meeting

Deciding the length of your call is a crucial part of any get-together. With ACE Meetings you can choose between 3 default values: 15 minutes, 30 minutes, and 60 minutes. But you can also add in a custom length if needed.

3. Setting up Your Meeting’s Availability

Setting your meeting’s availability will let you decide the hours you want people to be able to book a meeting with you. In this section, you can choose the days you’re available, the hours, and what your preferred times are.

You can edit the timezone, and the hours, and even delete an entire day off the schedule.

4. Setting up Your Meeting’s Buffers

Meeting buffers calculate how much time ACE should wait before you can book another meeting. For example, if you have a meeting that ends at 10 AM, and you have a 15-minute break before the next meeting can be booked (at 10:15 AM).

You can set them before and after a meeting with different values. For example, you can set a 5-minute buffer before a meeting, and a 10-minute buffer after a meeting.

5. Setting up Your Meeting’s Increments

Meeting increments are the minutes that should pass between each meeting that can be scheduled. For example, if you set it to 30 minutes (which is our default), you’ll see Meeting A at 10 AM, Meeting B at 10:30 AM, and so on throughout the hours you have set available.

6. Setting up Your Meeting’s Scheduling Conditions

This section has two fields for you to fill in. Here is what they are:

Invitees can't schedule within # hours, or the number of hours that will be unavailable to a client so you can avoid last-minute bookings!
Maximum daily allowed events for this type of event, or how many meetings of this type people can book in a single day.

Setting Up the Meeting Type Questions

In the third section of your meeting type, you will have to choose the questions you want to add to your Meeting Type. Two questions are set as mandatory and cannot be removed by any user: name and email. After this, you will be able to add any of the following question types:

Single-line answer;
Multiple-line answer;
Single-choice answer;
Multiple-choice answer;
Phone Number.

Setting Up Email Notifications

Check in with your clients about your meetings to confirm, remind them about, or follow up after a meeting using ACE Meeting's automated notifications. This takes the stress off of you but still ensures that the conversation is constant.

We have four predefined question types, out of which two are mandatory:

Email Confirmation, where your client will receive an email confirmation with links to create their own calendar event.
Email Cancellation, where your client will receive an email confirmation of the canceled meeting.
Email Reminders, where your client will receive an email reminder before a scheduled event.
Email Follow-Up, where your client will receive an email follow-up after a scheduled event.

Setting Up the Confirmation of a New Meeting Type

In the fourth, and final, section of your meeting type, you will have to choose the confirmation screen of your meeting. You can either have clients stay on the same page, and offer them more information, or redirect them to a website page of your choosing.

Setting Up the Meeting Type Payment

Setting up payment is the final step when you create or edit a new meeting type. Here, 3 quick steps are needed:

Select the account you want to be paid in. This is extremely relevant when you have several connections.
Set the amount you want to collect and the currency in which you want this amount of money.
Set your payment terms, as per your guidelines. Keep in mind that ACE Meetings will not refund any payments.

Sharing Your Meeting

In your Meeting Types tab, find your meeting in the list and copy the link using the designated button.